Live Assistance
Direct line to the LinkUp engineering support team.
Structured help, documentation, and system-level guidance for all LinkUp environments. A unified support layer connecting users, engineers, and the runtime.
Direct line to the LinkUp engineering support team.
Versioned guides, API references and runtime topics.
Run guided checks across runtime, network and identity layers.
Discussions, integrations and shared engineering practices.
Structured documentation of every layer in LinkUp — from first-run setup to advanced runtime behavior and update propagation.
Provision LinkUp from zero — install, authenticate, link devices, and verify the runtime is online before extending the system.
Download the build for your platform and run the verified installer.
Choose runtime mode (standard / advanced) and set baseline preferences.
Authenticate, generate identity keys and register your primary device.
Pair additional devices to enable cross-device session continuity.
$ linkup init --mode=standard ↳ verifying signature · ok ↳ creating identity · ok ✓ runtime online · v1.4.2
The primary surfaces users interact with — communication, identity bridges and unified inbox layers.
Real-time communication layer between users with end-to-end delivery.
External email bridge unified into the internal LinkUp inbox.
Persistent identity across devices with per-session key rotation.
Single surface combining messaging, mail, and integrations.
Themes, privacy controls, notifications, and account system management.
Persistent sessions, cross-device sync and runtime state management.
How the update system rolls forward, handles version changes and compatibility.
Structured debugging reference — every known issue mapped through Problem → Cause → Solution, with one-click runtime fixes.
Live engineering transparency layer — LinkUp system health
Intermittent jank on devices < 4GB RAM during heavy scroll.
Up to 6s delay for media when network < 1Mbps.
Pushes occasionally batched into ~30s windows.
Resolved nil-token race during session restore.
Corrected RTL layout shifts on settings screen.
Increased retry backoff window; 38% fewer failures.
Adaptive batching based on connection quality.
Wayland session crash mitigations + AppImage refresh.
Image cache rework targeting -25% RSS.
Controlled communication layer — LinkUp system operations interface
Select the category that best describes your request — it routes your case to the right team.
Move along the path only when the prior level cannot resolve your issue.
All fields marked * are required. Logs help us reproduce issues faster.
Response time depends on issue category and system load.